Operations Manager/General Manager for Growing Junk Franchise

Location

Dedham/Hyde Park

Type

Full Time

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Opportunity for advancement
Profit sharing

We are a locally owned and run franchise that is part of the national Franchise network. We provide full service furniture and junk removal to a mix of residential and commercial clients. We are a rapidly growing business looking to hire a driven self-starter who want to be part of the management team of a new and exciting venture. Joining the team now offers great opportunity for career growth as we execute our mulit-year, multi-territory development plan. This role will begin as Operations Manager but with proof of ability a General Manager role in the near future is very realistic. PREVIOUS MANAGEMENT EXPERIENCE IN THE JUNK INDUSTRY WILL BE VIEWED VERY FAVORABLY

We are an eco-friendly alternative to conventional junk removal, providing sustainable disposal services for homes and businesses. Our friendly, professionally trained, licensed, and insured employees specialize in removing, recycling or donating unwanted residential, commercial and industrial items. We partner with local charities to ensure that as many items as possible find a new home, and we provide clients with a tax-deductible receipts for any items we are able to donate

Key Aspects of the Operations Manager Role:

Leadership - Responsible for managing our team of Luggers and keeping them accountable

Logistics – Responsible for all aspects of schedule management including prior understanding of the scope of all work to be done.

Sales - Customer-facing role involving estimating jobs and maximizing value in addition to daily follow up with all customers to ensure services are carried out to company standards.

Business Development: Expected to take a active role in this area of the business to grow the business and the Brand.

KPIs: Responsible for ensuring all operational KPI’s are being tracked and met.

Opportunity - Potential to move into a larger role of General Manager and beyond as the business grows.

Essential Duties and Responsibilities:

Assist Franchise Owner in all aspects of the operation
Assist Franchise Owner in all business development requirements
Fill in for all subordinate positions when needed and fulfill all jobs according to company standards
Attend mandatory meetings, non-mandatory meetings and events when asked
Dispatch and track trucks daily
Liaise with the Appointment Center as needed
Drive profitability
Drive Safety
Have a full understanding of all disposal and donation facilities
Drive customer service and address any negative feedback ASAP
Drive Lugger accountability and report any and all infractions accurately and expeditiously
Train all new hires for subordinate roles
Assist with all reconciliation of paperwork, hours, and data in system
Ensure all trucks and equipment are in good working condition and are accounted for
Ensure all decisions made are in the company’s best interest

Compensation: Full time salaried role; $50-65k depending on experience + SIGNIFICANT revenue based bonuses upon completion of a probationary period.

Compensation: $50,000.00 - $65,000.00 per year

The Junkluggers of Greater Boston

The amount of waste that ends up in landfills on a daily basis is astronomical. We believe that a lot of this is avoidable, and with just a little attention to detail — and a lot of love for our planet, we can help reverse this growing problem.

At The Junkluggers, we do junk removal The Green Way™ by treating customers and their items with care, respect, and by minimizing what ends up in a landfill. Our Junkluggers family is committed to helping customers and the community each and every day. Our passion for the environment is a core piece of who we are, it's our mission and it's embedded in our company culture.