Operations Manager
Location
Newington
Type
Full Time
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
Job Summary
Our Operations Manager is a mission critical leader to our front-line team members. They drive operational efficiencies, build relationships in our community, and co-pilot the explosive growth of our business alongside the CEO. If you enjoy problem solving, genuinely care about customer service, commit to safety, and like variety at work, come help us save the world “The Green Way.”
Responsibilities:
- Drive operational efficiencies, team productivity, and exceptional customer service.
- Own the logistical complexities of the weekly schedule, ensuring field operations run smoothly.
- Promote and maintain a safety culture among the team, while training on operational best practices.
- Work with community donation, recycling, and disposal partners to create unbreakable relationships to ensure the disposal of items the green way.
- Lead as the operational decision maker, empowering your teams to make field decisions while acting as a supportive sounding board to their ideas.
- Accountable for customer escalations to ensure positive customer outcomes.
- Responsible for the overall truck and equipment maintenance schedule.
- Execute guerilla marketing tactics to win repeat business, referrals, and new customers.
- Collaborate with leadership to embrace, implement, and promote continuous improvement.
Qualifications
- 2+ year of operations or related experience
- Experience leading a team
- Excellent interpersonal and communication skills – this is a customer-facing role
- Safety-first mindset
- Ability to learn and use technology quickly and efficiently
- Ability to problem solve on the fly to get the job done
- Supply and reliably use your own mobile phone
- Ability to lift 75 lbs
- Military experience is highly valued, particularly for the leadership, discipline, and adaptability it fosters. Veterans are encouraged to apply.
Compensation: $24.00 per hour
The Junkluggers of Greater Hartford
The amount of waste that ends up in landfills on a daily basis is astronomical. We believe that a lot of this is avoidable, and with just a little attention to detail — and a lot of love for our planet, we can help reverse this growing problem.
At The Junkluggers, we do junk removal The Green Way™ by treating customers and their items with care, respect, and by minimizing what ends up in a landfill. Our Junkluggers family is committed to helping customers and the community each and every day. Our passion for the environment is a core piece of who we are, it's our mission and it's embedded in our company culture.
Company Website: www.junkluggers.com
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